Frequently Asked Questions
Here you’ll find general answers to common questions. For more details, please check the questions below.
How can I order groceries from this website?
Browse the available grocery items, add products to your cart, and follow the checkout steps to place your order.
Do I need an account to place an order?
Creating an account is optional, but it helps you manage orders and save your details for future purchases.
Are the products fresh and quality checked?
Yes, all grocery items are carefully selected and checked to ensure freshness and quality.
Do you offer same-day delivery?
Yes, we provide same-day delivery in San Rafael for eligible orders placed within the delivery window.
For locations outside San Rafael, delivery typically takes 5–6 business days across the USA.
What are your operating hours?
We are open daily from 9:00 AM to 9:00 PM.
Why can’t I log into my account?
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How can I make a payment?
You can pay securely using Credit Cards, Shop Pay, Apple Pay, and American Express.
